Read more about Dawn's journey and discover why she is the expert everyone wants to hear from:

Having worked in eight countries ranging from when she was a teenager in Ireland through to her time teaching teachers in China, to her now home in Dubai, Dawn Metcalfe has worked with leaders at all levels around the region and beyond to change the way they see the world, their behaviour and their impact on others. As well as authoring The HardTalk Handbook (SHRM certified) and Managing the Matrix, she is also the founder of PDSi, which helps individuals, teams and organisations drive behavioural and cultural change. Known for not being afraid to tell truth, her insights and straight-talking approach has kept her constantly in demand from large multinationals and government entities, across the Middle East, over the last 10 years. Dawn is a regular Forbes contributor and speaks to media, on the radio and at international conferences on all things workplace culture and transformation.

What people say about Dawn

"I have had the privilege of coming across Dawn twice now in different contexts. Some four years ago she facilitated a Reach Mentoring workshop and more recently had a HardTalk seminar. I am usually a cynic of people engagement workshops but I found Dawn's approach so different, insightful & interesting that I remained engaged for the full duration. She is humorous and perceptive enough to adapt the discussion to keep conversations flowing and always very mindful in making sure that everyone in the room is contributing and part of the discussion. As a public speaker she again displayed the skills of humour, appropriate anecdotes & insightfulness to keep her audience engaged."

Gop Menon

CFO Middle East & North Africa, Thomson Reuters (from LinkedIn)

"Before having the opportunity to hear Dawn speak I read her book “The Hardtalk Handbook” and found it to be a really useful guide.

Dawn delivers a spot on and hard (pun intended) hitting presentation. The examples she uses are real eye openers as she uses practical examples and humor to make the audience reflect on how they handle difficult conversations.

At our 2019 Stakeholder Conference held from 15-17 January at Lapita, Dubai Parks & Resorts, Dawn was one of our industry experts speakers and the feedback from the hotel industry leaders in attendance was fantastic."

Petvin Fernandes

CEO, The Hospitality Network

"Dawn is a member and great supporter of the Club, a guest speaker and has also moderated panels and interviewed visiting dignitaries at the Capital Club. On all occasions she is well-prepared and has something interesting to say. Her ability to engage any audience and make difficult topics interesting and relevant means she’s the “go to” person to talk about humans in the workplace, culture and transformation. There isn’t a difficult conversation Dawn is not willing to have and turn it into a positive and constructive outcome. I think I was the first to buy her book!"

Ian Palmer

General Manager, The Capital Club