"Dawn is unapologetically herself and unafraid of ‘HardTalk’ whichever side of the conversation she finds herself on."
- Annabelle Corton, Literature Festival Programme Curator & Radio Producer/Presenter
I’ve lived and worked in eight countries and speak seven languages. I’ve written two books. And I’ve worked with people from all over the world and organisations of all sizes and industries: from when I was teaching teachers in China and Japan, to being on the fast track to becoming a headteacher in the UK, to medical education consultancy, to setting up my business, PDSi, in the UAE.
One thing remains the same, no matter age, culture, background or experience – communication can be hard – and it hits the bottom line. Poor communication costs businesses up to $37 billion every year.
My mission is to help people hear and be heard, effectively engage in difficult conversations, build no-fear workplace cultures, and shape our future workforces.
I’ve written about this extensively for Entrepreneur, Thrive Global, Training Magazine and Arabian Business, to name a few. I’m a regular Forbes contributor. In 2014 I authored ‘Managing the Matrix: The Secret to Surviving and Thriving in Your Organisation’ as a roadmap for individuals on how to advance their career. In 2018, my second book was published - ‘The HardTalk Handbook: The Definitive Guide to Having the Difficult Conversations That Make a Difference’ (SHRM certified). I built my business, PDSi, to help drive behavioural and cultural change. I created the modular, blended, certified HardTalk training programme for businesses and individuals. Our work with PDSi also helps us reach the next generation workforce, with soft skills programmes designed specifically for teenagers.
SHRM Tech EMEA
HR Summit & Expo
Abu Dhabi International Book Fair
WIL Economic Forum KSA
The Hospitality Network Stakeholder Conference
Emirates Airline Festival of Literature
Accounting and Finance Show
DHA Transformation Forum
Entrepreneur Achieving Women Forum
Huda Lighting Support Conference
Human Capital Forum
Nokia MEA Sale Conference
Lebanon HR Summit
Hopscotch Careers Conference